A file is stored inside a box at Iron Mountain. You create a file record in Iron Mountain Connect Records Management to track each physical file that you send to Iron Mountain for storage. Each new file must be stored inside a box that has already been created in Iron Mountain Connect Records Management.

Files are identified by:

• SKP Barcode: Unique 11-alphanumeric-character code that is assigned by Iron Mountain when the box is entered into Iron Mountain Connect Records Management.
• Key Identifier: Iron Mountain Connect Records Management requires you to enter a value for File Description 1, which is the Key Identifier for all files. The value you enter here is displayed on the File Details screen, the Item step of the retrieval order basket, on order confirmation emails and on the Order Info tab screen in the Track Orders selection.

File Key Identifiers

• SKP Barcode
• File Description 1*
• File Description 2
• File Description 3
• File Description 4

*The default Key Identifier; applied if a customer does not use a custom template

• Metadata: Information that you enter into fields on the file record. The more metadata that you enter when you create a file, the easier it is to search for and retrieve the file from storage.